you with care
when you need it

We have Telehealth

Phone Consultations available to help reduce the risk for all patients.
Book a phone consultation to speak to the doctor over the phone.

Opening soon

From December 20th, 2021 from 10am - 3 PM | Monday & Friday

Telehealth and Telephone consultation now open weekday 2pm to 5pm and Saturday 10am to 2pm

Booking an appointment is easy and can be done
at any time using our convenient online booking service or via HealthEngine or Medi2Apps online booking system

Booking an appointment is easy and can be done at any time using our convenient online booking service.
Mixed Billing

19 Grant Street, Drouin
Victoria 3818

During Covid 19 Pandemic

We provide bulk-bill
telephone consults

This will reduce the risk of traveling and acquiring Covid.

  • Dolorcast Radial Shockwave Therapy

For treatment of pain related to soft tissue condition like tendonitis, plantar fasciitis and tennis/golfer elbow.

  • Immunisations

Including standard,
travel and Flu vaccinations.

  • Weight Loss

We offer supervise
VLCD (Very Low Calory Diet) 
weight reduction program.

Book your appointment now!

To book a regular appointment please select All Consultation Types
To book a phone consultation please select Telehealth



Dr. Mark Utten

Practicing for 30 years
Born and Trained in Australia
Special interest in Weight Reduction and Cardiovascular Risk Reduction.
15 years of experience with a successful medically supervised weight reduction technology.

Drouin Family Medical Centre is moving towards a paperless based clinic.

When arriving at our clinic please wear a mask and sanitize with the hand sanitizer provided. Visitor and patients can easily check in at our iPad kiosk.  You can easily enter all new patient information instead of writing.

All prescriptions will be emailed  or sent as SMS eScripts via your mobile phone and you can show the barcode to the chemist at your choice to receive your medications.

The doctor also will email requested referrals instead of printing out the referral letter. 

This is our own small contribution to saving the environment.

Please ask our friendly receptionist if you have more questions.

Remember if you have any COVID symptoms please book a telehealth consultation.

Telephone / Telehealth consults are available 6 days a week.  Please book via the HealthEngine apps or medi2apps online booking system.

Do not attend our clinic unless you are fully vaccinated, telephone consult are available for unvaccinated patient.


Dr Mark provides his patients with a comprehensive range of services :
We are open now for Telehealth

Monday - Friday
2 PM - 5 PM

5642 6908

  • During Covid 19 pandemic, We provide privately biiled telephone consults. This will reduce the risk of traveling and acquiring Covid.
  • For overseas patients who don’t have a Medicare card, all consults have to be paid on the day.
  • A patient can make an appointment by ringing the clinic on 5642 6908 or book online via Medi2Apps online booking system or book online via our website Our practice does not advertise through Social Media (such as Facebook and Instagram). Please note our email is not to be used for clinical inquires, please telephone the medical centre for more information.
  • Please call us if you need to cancel your appointment at least 3 hours before hand, as other patients may benefit from the recovered appointment.
  • The clinic welcomes all feedback; please email the feedback attention to practice manager. If you need to make a complaint,
    the contact number of the Health Complaints Commissioner is:
    1300 582 113.
  • It is the policy of this practice to maintain security of personal health information at all times and to ensure this information is only available to authorised members of staff. Our privacy and security policy is available on request.

19 Grant Street, Drouin
Victoria 3818, Australia

ph : (03) 5642 6908
fax : (03) 5642 6918